You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pros keep rapidly disconnecting and reconnecting

I am using an iPhone 12 Pro. The AirPods never disconnect from the phone within bluetooth, but the music will stop playing for a few seconds, then cut back and then stop. I think it is a phone problem as it has occurred with two different sets of AirPods Pros

Posted on Jan 27, 2022 6:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2022 7:31 PM

EBodien Said:

"AirPods Pros keep rapidly disconnecting and reconnecting: I am using an iPhone 12 Pro. The AirPods never disconnect from the phone within bluetooth, but the music will stop playing for a few seconds, then cut back and then stop. I think it is a phone problem as it has occurred with two different sets of AirPods Pros"

-------


Debris Getting in the Way:

Sounds as if there is debris in it, that needs to be cleaned off.


Troubleshooting AirPods Connectivity:


So, a Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 27, 2022 7:31 PM in response to EBodien

EBodien Said:

"AirPods Pros keep rapidly disconnecting and reconnecting: I am using an iPhone 12 Pro. The AirPods never disconnect from the phone within bluetooth, but the music will stop playing for a few seconds, then cut back and then stop. I think it is a phone problem as it has occurred with two different sets of AirPods Pros"

-------


Debris Getting in the Way:

Sounds as if there is debris in it, that needs to be cleaned off.


Troubleshooting AirPods Connectivity:


So, a Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

AirPods Pros keep rapidly disconnecting and reconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.