You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
The iphone 5S I use for international travel updated to IOS 12.5.5 After update, gmail works fine but att.net and sbcglobal.net email does not. Have tried to remove and re-add one email address. Now I can't even add it back. It always fails.
Any idea what's wrong or how to fix this?
Any help is appreciated
iPhone 5s
Set Up Email
Apple iPhone 11 - Set Up Email - AT&T
SravanKrA
Thank you for your reply. I have already tried the steps you provided. I keep getting the message "imap.mail.att.net is not responding. Verify you have the correct info in Mail settings." The email and password are correct. I can login to my mail on a browser perfectly fine with this information. Also my other newer Apple devices have no problem with these accounts and are working fine. This has only occurred since updating my iphone 5S to IOS 12.5
Any other suggestions would be welcome
While adding the email ensure you have stable internet.
You may also like to look into this --> 11 Steps to Setup the SBCGlobal Mail Account on iPhone
mail not working after 12.5 update
