You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
need verbal support and requested over 2 doz times. my phone screen says unavailable and Apple tells me they will call, but only get a voice mail. m y friends call without a problem.... so what is the problem with Apple support calling me?
[Re-Titled by Moderator]
iPhone XS Max
Thank you deggie, for your response. Somebody else suggested this hopeful instruction the other day, and thank you. Question, am I able to skirt around my iPhone being "unavailable," as my locked screen informs me, in order to get to my settings button, and "turn off 'Silence unknown calls'?
bummed boomer argh:(
No, and Ive mentioned same to apple support. I may have to resort to chat text... which I'm very sluggish with. support teams think I've left the discussion while I'm typing answers. again, frustrating indeed.
thank you... I'm hoping the mentioned 'Unavailable" on my screen is synonymous with two other words. The first being "disabled" and a previous on my screen word "Locked out".
Do you believe all three of these Apple terms are of the same problem nature. Sometimes I think to much and other times not enough. I appreciate your suggestion regarding a "disabled Screen/phone, just hoping these different word terms are simply a semantics issues.
Go to Settings > Phone and turn off Silence Unknown Calls.
Or you could just skip the connection to support and follow the directions in this article -> https://support.apple.com/en-us/HT204306
No, so are you giving them a different phone number to call you?
My iPhone screen says unavailable
