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Apple Music

for the third month I have been charged for the subscription twice (on the 5th and 11th), correct the situation, please

iPhone 11, iOS 15

Posted on Feb 11, 2022 2:14 AM

Reply
2 replies

Feb 11, 2022 7:43 AM in response to StacyEmberfort

This is a user to user forum. We are just users like you. Nobody here can correct any issue with your subscriptions. This is not Apple support.


Check your active subscriptions and make sure the charges are both for the same thing. Then contact Apple support directly to request a refund.


Click here-> If you see 'apple.com/bill' on your billing statement - Apple Support

Click here-> How to cancel a subscription from Apple - Apple Support

Click here-> contact Apple Support to request a refund

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