My wife and I shared an Apple ID until recently when I set her up with her own.
Changed her iPhone 7 to the new Apple ID and it wiped the cards in her wallet.
Opened the Wallet, clicked on Add and got to the next screen then nothing else.
Why can’t I go any further?
iPhone 7
Hi,
Sorry to hear you are having some issues with Apple Pay.
First, confirm you are updated to iOS 15.3.1 within Settings > General > Software Update.
If you have updated, and the issue still persists, I would recommend resetting all settings.
Once iPhone restarts, you will have to set up Apple Pay again, in addition to a passcode and touch ID.
Hi,
Sorry to hear you are having some issues with Apple Pay.
First, confirm you are updated to iOS 15.3.1 within Settings > General > Software Update.
If you have updated, and the issue still persists, I would recommend resetting all settings.
Once iPhone restarts, you will have to set up Apple Pay again, in addition to a passcode and touch ID.
The reset work - thank you!
Apple Wallet not adding card
