Can't cancel an upcoming purchase
I've been told I have a payment coming up for an app I don't recognize and I can't find any way to cancel. I've tried in the app and there are no options.
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I've been told I have a payment coming up for an app I don't recognize and I can't find any way to cancel. I've tried in the app and there are no options.
Hi Iabuckland,
Welcome to the Apple Community.
Apple support have articles online, links below) that may help you.
See your purchase history for the App Store, iTunes Store, and more:
https://support.apple.com/en-us/HT204088
How to see what you were charged for:
If you see "apple.com/bill" on your billing statement – Apple Support
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (AU)
_____________________________________________________________________________________________
This suggestion below may or may not work for you, as I do not know what country you are making purchases from:
How to report a problem / request a refund::
Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If nothing has helped you and the problem still exists for you:
You might want to click on the "Get Support" link on the right at the top of this page to contact Apple.
or
Find answers to your questions about purchases, subscriptions, payments, and billing:
Subscriptions and Billing - Official Apple Support
All the best :-)
Hi Iabuckland,
Welcome to the Apple Community.
Apple support have articles online, links below) that may help you.
See your purchase history for the App Store, iTunes Store, and more:
https://support.apple.com/en-us/HT204088
How to see what you were charged for:
If you see "apple.com/bill" on your billing statement – Apple Support
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (AU)
_____________________________________________________________________________________________
This suggestion below may or may not work for you, as I do not know what country you are making purchases from:
How to report a problem / request a refund::
Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If nothing has helped you and the problem still exists for you:
You might want to click on the "Get Support" link on the right at the top of this page to contact Apple.
or
Find answers to your questions about purchases, subscriptions, payments, and billing:
Subscriptions and Billing - Official Apple Support
All the best :-)
Can't cancel an upcoming purchase