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jingeng Author

Level 1

4 points

Phone automatic shutdown

my other phone has shut itself down and now I can’t power it back on. Is there a way to fix it?

iPhone 11, iOS 14

Posted on Feb 28, 2022 3:20 AM

Top-ranking reply

ProustGiulio

Level 10

209,016 points

Posted on Feb 28, 2022 3:35 AM

See and follow the instructions provided in this support article:--> If your iPhone won't turn on or is frozen - Apple Support

If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Phone automatic shutdown

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