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User profile for user: afteryouwho
afteryouwho Author
User level: Level 1
13 points

Software update doesn't load

I am trying to update my iMac from Big Sur to Monterey. When I open System Preferences>Software Update the only thing that happens is I see the little gear next to "checking for update" rotate continuously and that's it. I have left it running for over 20 minutes but it seems to be stuck.

I have a good fiber optic internet connection so I don't think that is the problem. Plus everything else is working fine.

Any help or thoughts on this?

Thanks.

iMac 21.5″, macOS 11.6

Posted on Mar 1, 2022 3:24 AM

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User profile for user: Mal-S
Mal-S
User level: Level 5
4,990 points

Posted on Mar 1, 2022 4:14 AM

A few things to try


  • Uninstall all anti-virus and clean-up apps
  • If you are using a VPN, shut it down
  • Quit all running apps and try again
  • If still not progressing try restarting in safe mode and trying again
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Software update doesn't load

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