I’m trying to return my Mac book air to the factory setting I deleted the hard drive and lm trying to reinstall OS X. There is nothing in the box where I am to select the disk. Not sure what to do any suggestions?

I’m trying to return my Mac book air to the factory setting I deleted the hard drive and lm trying to reinstall OS X. There is nothing in the box where I am to select the disk. Not sure what to do any suggestions?

MacBook Air 13″, OS X 10.11

Posted on Mar 13, 2022 4:25 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2022 5:55 PM

Hi,


Go back to Disk Utility > select the top item on the left (Apple SSD or something like that) > click on Erase > select Mac OS Extended (Journaled) and GUID and follow prompts, then go back and try the install.

4 replies

Mar 14, 2022 2:01 AM in response to Need-Help10

Was this method from Apple User >> Use Disk Utility to erase an Intel-based Mac


Then us this method from Apple >> How to reinstall macOS This will require a working Internal Connection. For best results us an Ethernet Cable to Router


Follow these guidelines during installation:

  • If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
  • If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
  • If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.




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I’m trying to return my Mac book air to the factory setting I deleted the hard drive and lm trying to reinstall OS X. There is nothing in the box where I am to select the disk. Not sure what to do any suggestions?

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