MacBook Big Sur won’t let me sign in

Question

hyunho2004 Author

Level 1

4 points

MacBook Big Sur won’t let me sign in

Hi gang,

i factory resetted a 2019-2020 MacBook Air that runs on the Big Sur software. I cleaned out everything in recovery mode and redownloaded the Big Sur software after deleting it to clear it. I tried to log in using my password and it won’t let me in. I went into factory reset and reset all passwords but when I get to the making a computer profile part, it freezes and then says that it can’t make it right now. Yet later when I restart the notebook, it somehow has my account but the password keeps saying it’s wrong. What is going on and how do I fix this? I can provide pictures if y’all want them.

MacBook Air (2020 or later)

Posted on Mar 17, 2022 8:25 PM

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Answer 1

Owl-53

Level 10

102,469 points

Mar 18, 2022 7:00 AM in response to hyunho2004

Reset Computer Password for the Administrator Account Password

Intel Computer

1 - Restart computer and immediately hold Command + r keys

2 - Top Tool Bar >> Utilities >> Terminal

3 - Type resetpassword as one word and no spaces

4 - Press Return key

5 - Follow the prompts and remember the New Password

Apple Silicon M1 Computer

1 - Choose Apple menu > > Shut Down.

2 - Press and hold the power button on your Mac until you see “Loading startup options.”

3 - Click Options, then click Continue.

4 - Top Tool Bar >> Utilities >> Terminal

5 - Type resetpassword as one word and no spaces

6 - Press Return key

7 - Follow the prompts and remember the New Password

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MacBook Big Sur won’t let me sign in

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