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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Tommy2108h Author

Level 1

4 points

Airpods

Hi I just bought new AirPods and charged them, when I tried to click the button on the back it only showed me a white light not the normal blinking light, any solution to this ?

iPhone 11, iOS 15

Posted on Mar 22, 2022 6:59 PM

Top-ranking reply

TheLittles

Level 10

195,633 points

Posted on Mar 22, 2022 11:12 PM

Tommy2108h Said:

"Airpods: Hi I just bought new AirPods and charged them, when I tried to click the button on the back it only showed me a white light not the normal blinking light, any solution to this ?"

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Troubleshooting AirPods Charging:

A. A Few Links to Visit:

Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

If your AirPods Con’t Charge - Apple Support

If your Left or Right AirPod isn't Working - Apple Support

How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

Hold Down the Button on the case for about 15 seconds.

Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

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Airpods

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