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GaTech101 Author

Level 1

5 points

Macbook Pro 2019, running AppleTV freezes during playback or exits content. Not a problem streaming movies I own... this is specifically content on Apple TV . Is there a troubleshooting methodology besides 'force quit and reboot'.l

Apple TV worked great. Added Apple TV+ to stream new content. The AppleTV+ content does not play back without freezing or exiting content every 15 minutes or so, or sometimes earlier. Great network connectivity and can play owned movies without any problems. It is strictly Apple TV+ content that is affected. This is on Macbook Pro 2019. Has anyone else had this problem? TV v 1.2.2.40

MacBook Pro

Posted on Mar 30, 2022 4:31 PM

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GaTech101 Author

Level 1

5 points

Posted on Mar 30, 2022 4:53 PM

https://macreports.com/macos-tv-app-not-working-fix/

It looks like going to Preferences, "Reseting all dialog warnings", "Resetting TV Store cache", and "Clearing what you've watched from your devices" did the trick. This was a helpful article - see the link above.

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Macbook Pro 2019, running AppleTV freezes during playback or exits content. Not a problem streaming movies I own... this is specifically content on Apple TV . Is there a troubleshooting methodology besides 'force quit and reboot'.l

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