You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

araz65 Author

Level 1

4 points

Update payment method

Hello,

My Visa card was recently suspended because I lost it a while ago. Now when I’m trying to update my payment method in the settings it does not allow me to remove my old card and add the new one because I have ICloud+ subscription. When I try to downgrade my iCloud to the free storage plan to be able to update my payment method it just doesn’t downgrade/cancel. So now I’m stuck in a loop where I get “change payment method” notification without me being able to do anything to resolve this issue.

I have restarted my phone, updated the phone, signed out and in of my iCloud account and still nothing works.

what should I do?

iPhone 12 Pro Max

Posted on Apr 2, 2022 2:45 AM

Top-ranking reply

Niel

Level 10

732,467 points

Posted on Apr 2, 2022 6:55 AM

Add the new one first. If you can't, click here and ask the iTunes Store staff for assistance.

(216542)

View in context

Update payment method

Similar questions