You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Reset the security lock on my iphone

How to reset the security lock on my phone

Posted on Apr 5, 2022 7:39 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2022 7:49 PM

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the iPhone is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the iPhone properly.


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 5, 2022 7:49 PM in response to Connierager

Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the iPhone is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the iPhone properly.


If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Reset the security lock on my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.