I cannot open up my MAC laptop. Cannot remember the password or Recovery key. Please advise. Thank you

I cannot open up my MAC laptop. Forgot password and Recovery key. Please advise. Thank you,

MacBook Pro 15″, macOS 11.6

Posted on Apr 8, 2022 5:59 PM

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Posted on Apr 8, 2022 6:23 PM

Just to make sure I understand. You don't remember your Apple ID password, as well as, your password recovery key ... correct?


If so, you are basically locked out of your Apple ID as creating a recovery key turns off the alternate option of account recovery. As such, you are responsible for the key as Apple has no means to recover it for you.


Ref: How to generate a recovery key - Apple Support << See the section on "Use a recovery key."


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Apr 8, 2022 6:23 PM in response to LKMatBLMN

Just to make sure I understand. You don't remember your Apple ID password, as well as, your password recovery key ... correct?


If so, you are basically locked out of your Apple ID as creating a recovery key turns off the alternate option of account recovery. As such, you are responsible for the key as Apple has no means to recover it for you.


Ref: How to generate a recovery key - Apple Support << See the section on "Use a recovery key."


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Apr 8, 2022 6:52 PM in response to LKMatBLMN

If you generated a Recovery Key, you were required to write it down and keep it in a safe place. It's not something anyone can be expected to remember.


You are supposed to remember your usual login password though. If you can't remember it, then follow these instructions: If you forgot your Mac login password - Apple Support.

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I cannot open up my MAC laptop. Cannot remember the password or Recovery key. Please advise. Thank you

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