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app does not install on iphone 5s

When I want to download a free app (such as apple support or Kardia), the app appears to download when I tap Get, but tapping Install has no effect. This sequence works fine on my wife's newer iPhone.

Posted on May 4, 2022 6:31 PM

Top-ranking reply

Katana-San

Level 9

69,685 points

Posted on May 4, 2022 6:34 PM

Hello~ You basically answered your own question. You need a newer iPhone as many apps are not available for a device running the lower version of iOS.

~Katana-San~

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app does not install on iphone 5s

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