NEW as of 5/8/22 iPhone 13 doesn't connect to wifi with iOS 15

No wifi icon upper right corner, certain apps will not load due to "no internet connection"

Posted on May 11, 2022 10:16 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 12, 2022 6:40 AM

Thank you for reply - I tried all suggestions mentioned - restarting router, hard reset phone , disabling wifi off/on, disable cellular etc. None of this worked.


What did work was to DELETE the VPN configuration. I did not see this mentioned on any forum.


So is there a problem with VPN configuration and IOS 15.4.1 ??

5 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

May 12, 2022 6:40 AM in response to luisabeau

Thank you for reply - I tried all suggestions mentioned - restarting router, hard reset phone , disabling wifi off/on, disable cellular etc. None of this worked.


What did work was to DELETE the VPN configuration. I did not see this mentioned on any forum.


So is there a problem with VPN configuration and IOS 15.4.1 ??

Reply

May 11, 2022 10:44 PM in response to luisabeau

luisabeau Said:

"NEW as of 5/8/22 iPhone 13 doesn't connect to wifi with iOS 15: No wifi icon upper right corner, certain apps will not load due to 'no internet connection'"

-------


Troubleshooting iPhone WiFi:

Seven Tactics to Try...

A. Restart the Router:

If there is no Wi-Fi signal, then apparently you have no IP address. So, start by restarting the router.



B. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet FilesHistoryCache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support



C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More



D. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support



E. Disable, then Enable WiFi:

In Settings, try disabling Bluetooth, and then reenabling Bluetooth, seeing if that makes all the difference.



F. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]


As a Last Resort:

G. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, always know to backup your iPhone, incase anything goes wrong in the future.

Reply

May 12, 2022 2:54 PM in response to luisabeau

luisabeau Said:

"NEW as of 5/8/22 iPhone 13 doesn't connect to wifi with iOS 15: What did work was to DELETE the VPN configuration. I did not see this mentioned on any forum. So is there a problem with VPN configuration and IOS 15.4.1 ??"

-------


Yes.

Keep Security Software off of your Apple devices, as it just gets in the way. And this is a pure exabmple of how and why. If you are requited to use a VPN (i.e. for work or school), then talk to the Network Administrator for assistance. Elsewise, just keep all VPNs off of your Apple devices. There are plenty of reports on these forums of VPNs getting in the way, and your post is just one of many.

Reply

Jun 27, 2022 8:31 AM in response to SachaBasherBiffaBofferBowling

i have nord pass VPN - why cant i use this ? as stated i lost my wifi and tried everything to reboot and saw this message

ref vpn - switched it off and hey bingo ! my wifi is back on,

however my iphone8 still worked with the vpn and the sim card.

is this special to the IPh13?


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

NEW as of 5/8/22 iPhone 13 doesn't connect to wifi with iOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.