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iPhone XR is frozen with Apple logo on

My iPhone XR is frozen with Apple logo on

iPhone XR, iOS 15

Posted on May 15, 2022 4:56 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on May 15, 2022 5:00 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone is stuck on the Apple logo - Apple Support, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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iPhone XR is frozen with Apple logo on

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