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My payment method can't be used to make purchases in iTunes Store?

unable to make purchases on iTunes Store as it keep saying payment method can’t be use and it very frustrating for me I’ve no other Bank card to use. Hello please can I get help from anyone I’ll be grateful


[Edited by Moderator] 


Posted on Jun 9, 2022 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2022 4:36 PM

Hi Sharkboy,

Welcome to the Apple Community.


Wondering if you are using iPhone. another device, or a Mac computer to access iTunes.

and

if you have you updated / upgraded to the latest iOS or MacOS.


You may need to be signed in with your Apple ID before your can make a purchase


Try this Apple Support article:

If your payment method is declined in the App Store or iTunes Store


If needed:

You may want to access your Apple ID account, online to check the expiry date on your card.

https://appleid.apple.com

____________________________________________________________________

If you still need help:


How to check if what you are trying to purchase is available in your country or region

Availability of Apple Media Services – Apple Support


How to check if your bank card is acceptable to Apple in your country or region

Payment methods that you can use with your Apple ID – Apple Support

_________________________________________________________


Also:

Apple support have another article online that may be helpful.


As you are unable to buy content:

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

_______________________________________________


More info (Mac Computer):

Intro to the iTunes Store in Music on Mac – Apple Support


Set up and view an iTunes Store account in Music on Mac – Apple Support


iTunes User Guide

Welcome to iTunes on Mac – Apple Support

_______________________________________________

More Support:


Eg: You may want to reach out to iTunes Support Team


iTunes Support Website:

iTunes - Official Apple Support


iTunes Support.   Worldwide:

Choose your country or region - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jun 10, 2022 4:36 PM in response to Sharkboy_

Hi Sharkboy,

Welcome to the Apple Community.


Wondering if you are using iPhone. another device, or a Mac computer to access iTunes.

and

if you have you updated / upgraded to the latest iOS or MacOS.


You may need to be signed in with your Apple ID before your can make a purchase


Try this Apple Support article:

If your payment method is declined in the App Store or iTunes Store


If needed:

You may want to access your Apple ID account, online to check the expiry date on your card.

https://appleid.apple.com

____________________________________________________________________

If you still need help:


How to check if what you are trying to purchase is available in your country or region

Availability of Apple Media Services – Apple Support


How to check if your bank card is acceptable to Apple in your country or region

Payment methods that you can use with your Apple ID – Apple Support

_________________________________________________________


Also:

Apple support have another article online that may be helpful.


As you are unable to buy content:

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

_______________________________________________


More info (Mac Computer):

Intro to the iTunes Store in Music on Mac – Apple Support


Set up and view an iTunes Store account in Music on Mac – Apple Support


iTunes User Guide

Welcome to iTunes on Mac – Apple Support

_______________________________________________

More Support:


Eg: You may want to reach out to iTunes Support Team


iTunes Support Website:

iTunes - Official Apple Support


iTunes Support.   Worldwide:

Choose your country or region - Official Apple Support


All the best :-)

My payment method can't be used to make purchases in iTunes Store?

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