Says refunded on my status but noy received on my credit card

Hi on my status says the refunded but not yet received on my credit card

Posted on Jun 14, 2022 2:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2022 2:12 AM

Hey there,


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


See ☞ Check the status of a refund for apps or content that you bought from Apple - Apple Support


2 replies
Question marked as Top-ranking reply

Jun 14, 2022 2:12 AM in response to Paulinekinya

Hey there,


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


See ☞ Check the status of a refund for apps or content that you bought from Apple - Apple Support


Jun 14, 2022 2:17 AM in response to Paulinekinya

Hi there!


It may take 48 hours for the refund request to be completed/approved. After that, the refunded amount will go back to your account depending on the type of payment method used to make the purchase


Check the status of a refund for apps or content that you bought from Apple - Apple Support


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Since you've used your credit card, it may take up to 30 days. It cam be earlier than that.


Hope that helps

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Says refunded on my status but noy received on my credit card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.