You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime screen

when I try to FaceTime or call from mobile I get a blank screen and I can’t accept incoming calls and outgoing calls. I would have to call people myself.

Posted on Jun 23, 2022 1:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2022 3:00 PM

Go to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime. If you're using an iPad, you might see Settings > Cellular Data. Go to Settings > FaceTime and make sure that FaceTime is on. If you see "Waiting for Activation," turn FaceTime off and then on again.


If you can't make a FaceTime call on your iPhone, iPad, or ...

1 reply
Question marked as Top-ranking reply

Jun 23, 2022 3:00 PM in response to CarlosGonzalez_

Go to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime. If you're using an iPad, you might see Settings > Cellular Data. Go to Settings > FaceTime and make sure that FaceTime is on. If you see "Waiting for Activation," turn FaceTime off and then on again.


If you can't make a FaceTime call on your iPhone, iPad, or ...

FaceTime screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.