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J649 Author

Level 1

4 points

my account has been disabled in the app store and itunes.

Hi, there i am trying to use the app store and any time i want to do something such as update an app it keeps on popping up saying

"your account has been disabled in the App Store and iTunes"

I have looked into this online and have changed my password and tried to add a new billing address to try fix the issue to no success.

Posted on Jun 27, 2022 2:06 PM

Top-ranking reply

Niel

Level 10

732,473 points

Posted on Jun 27, 2022 2:11 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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my account has been disabled in the app store and itunes.

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