Cannot install Whatsapp messenger

Hello, please help me to install whatsapp messenger

Issue is when I click get in the Apple store, it wants from me Apple ID and password which I input with no issues, but then it gives me error message stating:

This Apple ID has not yet been used in the iTunes Store. Tap review to sign in, then review your account information.

I click Review to sign in, it wants from me again Aple ID and password. Click to Sign In,

and it again throws me the same error message as above. I enter Apple ID and password again, click to sign in, and it again throws me the same error.

Over and over again with no ending and no result. I cannot install Whatsapp

Please help me

iPhone 7, iOS 15

Posted on Jun 29, 2022 4:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2022 9:07 AM

Hello liubov224,


Thanks for your post to Apple Support Communities. It sounds like you need help with your Apple ID to download some apps. First, let's go through Settings.


Tap on Settings > [your name]. If you aren't already signed in there, do so now. If you are signed in, next go to Payment & Shipping. Make sure your payment method is updated along with your shipping address. Restart your iPhone and see if you can download that app again.


If you get stuck on your iPhone, you can also do this from our Apple ID website:


Manage your Apple ID


Take care.

1 reply
Question marked as Top-ranking reply

Jun 30, 2022 9:07 AM in response to liubov224

Hello liubov224,


Thanks for your post to Apple Support Communities. It sounds like you need help with your Apple ID to download some apps. First, let's go through Settings.


Tap on Settings > [your name]. If you aren't already signed in there, do so now. If you are signed in, next go to Payment & Shipping. Make sure your payment method is updated along with your shipping address. Restart your iPhone and see if you can download that app again.


If you get stuck on your iPhone, you can also do this from our Apple ID website:


Manage your Apple ID


Take care.

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Cannot install Whatsapp messenger

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