Apple ID locked with another person's Apple ID

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Apple ID locked with another person's Apple ID

hello, on new years i got a new iphone 12, and in december 2021 i forgot the passcode, and when we reseted my phone it said it was in activation mode? but the apple id its ascing is not mine, i have proof that in new years 2020 i logged in to it whith my apple id, but when i try to login with that apple id it just wont work. The thing is, i dont have any documents that prove i bought the phone, and i cannot get the phone unlocked since then, here is proof

[Edited by Moderator]

iPhone 12

Posted on Jun 29, 2022 10:22 AM

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Answer 1

ChrisJ4203

Level 10

236,291 points

Jun 29, 2022 10:34 AM in response to polina127

This is not a chat service, and is not a way to communicate directly with Apple; it is a user-to-user technical support forum. If you have a question or issue that you think another user can help you with please describe it in as much detail as you can and a user who sees your request and thinks they can help will answer, but that might not be immediate; it could be hours later. Here is some advice on how to do that effectively→Writing an effective Apple Support Communities post.

If you want to contact Apple use the Get Support link at the top of this page or call Apple by choosing a number from this list→Contact Apple for support and service - Apple Support

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Apple ID locked with another person's Apple ID

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