New Mac Studio won't recognize Dell Monitors

Bought a Mac Studio and can't get the system to recognize a pair of Dell monitors. Using the thunderbolt 2 to USB-C adapters ($50 each!). It recognizes a Benq USB-C monitor. Any help would be appreciated.

Posted on Jul 1, 2022 3:57 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2022 5:18 PM

that display:


Connectivity

DisplayPort in

Mini DisplayPort

DisplayPort out

HDMI (MHL)


so the first one can be hooked up with a certified High Speed HDMI cable (not just the one from your TV set) direct to the HDMI 2.0 out on the Mac studio and get 60Hz refresh rate.


The second can be hooked up with a USB-C to DisplayPort or Mini DisplayPort adapter and cable.


That ThunderBolt-3 <-> ThunderBolt-2 adapter can not be used for those displays. It does not support Mini DisplayPort, at all, even with additional adapters. ThunderBolt-2 ONLY, and your displays are NOT ThunderBolt-2.



5 replies
Question marked as Top-ranking reply

Jul 1, 2022 5:18 PM in response to Patster

that display:


Connectivity

DisplayPort in

Mini DisplayPort

DisplayPort out

HDMI (MHL)


so the first one can be hooked up with a certified High Speed HDMI cable (not just the one from your TV set) direct to the HDMI 2.0 out on the Mac studio and get 60Hz refresh rate.


The second can be hooked up with a USB-C to DisplayPort or Mini DisplayPort adapter and cable.


That ThunderBolt-3 <-> ThunderBolt-2 adapter can not be used for those displays. It does not support Mini DisplayPort, at all, even with additional adapters. ThunderBolt-2 ONLY, and your displays are NOT ThunderBolt-2.



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New Mac Studio won't recognize Dell Monitors

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