You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jerek88 Author

Level 1

4 points

Accidental purchase

I accidentally made a purchase on a app that I misunderstood payment amount and would like to reverse it .

Posted on Jul 5, 2022 5:12 PM

Top-ranking reply

pjswiz

Level 5

5,384 points

Posted on Jul 5, 2022 5:14 PM

Please visit https://reportaproblem.apple.com and authenticate. Once authenticated, select the Apple ID in question and find the charge posted to the account.

For "What can we help you with?", select "Request a refund"
Another dropdown will appear below for "Tell us More". You'll want to select "I didn't mean to sign up for a subscription"
Click Next
Click on the subscription in question
Submit the Claim
Wait for it to be reviewed

View in context

Accidental purchase

Similar questions