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Level 1

4 points

subscription refunded but not received

please what do I do if a subscription refund has been made but I haven't received it in my bank account?

Posted on Jul 25, 2022 4:50 AM

Top-ranking reply

Level 10

732,467 points

Posted on Jul 25, 2022 6:18 AM

Wait. Approved refund requests take up to 30 days for bank cards; click here for more information.

If it's already been that long or the one used is no longer valid, contact your bank or the iTunes Store staff.

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