You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery

Why my battery says unknown part and I can’t charge my phone?

iPhone 11, iOS 15

Posted on Jul 27, 2022 3:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2022 4:54 PM

The unknown part error is as important as the Check Engine light in your car.


—It needs to be serviced A.S.A.P.—


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

1 reply
Question marked as Top-ranking reply

Jul 27, 2022 4:54 PM in response to maxi161

The unknown part error is as important as the Check Engine light in your car.


—It needs to be serviced A.S.A.P.—


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.