I am getting a folder with a question mark because my macbook air can't read the internal SSD card anymore. What can I do?

I need to save my internal SSD Card because of the data. What can I do?

Posted on Jul 29, 2022 8:40 AM

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2 replies

Jul 29, 2022 10:05 AM in response to Cactus067

In addition to Smilin-Brian's excellent advice, what will be available to you will depend on that internal SSD. That is, if it is faulty, it will have to be replaced and the only means to restore your data would be from a backup ... OR, potentially from a data recovery service (very expensive.)


On the other hand, if the drive has not failed, you have two options here, as well:

  1. Attempt to re-install macOS.
  2. Completely erase the drive, and then, install a "fresh" copy of macOS.

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I am getting a folder with a question mark because my macbook air can't read the internal SSD card anymore. What can I do?

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