PNG Files show with black background - not transparent?
Hello:
Here's the problem:
First - I have been working with these two applications (Illustrator & Final Cut) for over two years and have NEVER had a problem. I open up my computer yesterday, start working and this problem had magically developed...
I export artwork from Illustrator as a (transparent) png file. I load it in to Final Cut (very easy procedure) and instead of it being transparent, now all of a sudden it has a black background. It shows that way both in Preview and when you load it in to FCX.
After spending TWO+ hours with Adobe support yesterday, (thinking it was them) we found out that it will load in transparent to PowerPoint but will not in Preview or in Final Cut. In those two programs the background is black. So Illustrator actually is exporting fine.
Does anyone know what the problem could possibly be? I did not mess with any settings or preferences in FCPX or on the computer (unless it's basic) since I really don't know what I'm doing there. I get scared I'll really mess something up if I do that, so I leave them alone.
Please help...I have not been able to do any work due to this issue. Thank you!!