I’m having an issue where tracks in Apple Music will play silently. What I mean is the track will look like it is playing, the time progress bar moves but the song does not play. Usually, but not always, it can be remedied by sliding the progress bar back to the beginning of the track. I’ve tried all the obvious stuff: restarting phone, signing out and back into my account, deleting the app and reinstalling, etc. help!
iPhone SE (Gen 3)
Hello Paul_Fenton,
Thanks for posting in Apple Support Communities. You've completed some great troubleshooting steps so far. At this time, we suggest making sure that you're running the latest software version on your iPhone.
This can be found in Settings > General > Software Update. If an update is available, please be sure to secure your data with a backup and complete the following steps: Update iOS on iPhone
If you're already running the latest version, we suggest reaching out to Apple directly. Depending on your region, you may be able to connect with them here: Get Support
Best wishes!
Apple Music tracks silent
