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Unable to add money to my apple account, will no connect, no issues with logging on

Unable to add money all day to apple account from either iPad or iPhone 11. No issues logging on but when I hit add money all I get is a spinning circle that never connects


iPhone 11

Posted on Sep 3, 2022 4:41 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2022 5:00 PM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

2 replies
Question marked as Top-ranking reply

Sep 3, 2022 5:00 PM in response to catcrazyx4

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone   *


Restart your iPad.   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Unable to add money to my apple account, will no connect, no issues with logging on

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