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Level 1

4 points

Payment and shipping

I try to add a payment method obeying the credit and debit card instructions but is not working why

Posted on Sep 5, 2022 1:42 AM

Top-ranking reply

Level 10

91,341 points

Posted on Sep 6, 2022 1:30 AM

Reasons your payment card may be declined

1. Account suspended for suspected fraud.

2. Address in your iTunes account does not match exactly the billing address for the card

3. Error in credit card number

4. Insufficient balance or you still owe money on a subscription

5. The card was not issued in the country of the iTunes store

6. Wrong expiration date

7. Wrong security (CVV) code

8. You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN

9. You live in India

10. You live in Russian Federation or use Russian banks or cards

Here is additional information from Apple if your payment method is declined.

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