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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Dear sir/madam,
This is Mahlaalsadat Hosseini. Recently, I'm charged because of xScan: Document Scanner which is not my decision. I'm an international student and I just download some software in Trial and I can't pay for any of them.
So, I wanna my money back right away.
Also, if there is any default on buying software for your clients, please omit me.
Sincerely,
Mahla.
iPhone 7, iOS 15
Click ▶︎ Request a Refund.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
Click ▶︎ Request a Refund.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
Refund
