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How did my messages disappear?

I was sending a message to client, and all of sudden the previous messages disappeared. They contacted me with a new number, but all the messages from the old number were gone. I never deleted them; I have messages from 2010 I haven't deleted, because I need them for work. So I don't know how the messages from this one person disappeared. This has never happened to me before, and i need help.

I don't know if this matters, but they're an aneroid or galaxy user.

iPhone 12 mini, iOS 15

Posted on Sep 21, 2022 1:23 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2022 1:34 PM

Luna1317 wrote:

I was sending a message to client, and all of sudden the previous messages disappeared. They contacted me with a new number, but all the messages from the old number were gone. I never deleted them; I have messages from 2010 I haven't deleted, because I need them for work. So I don't know how the messages from this one person disappeared. This has never happened to me before, and i need help.
I don't know if this matters, but they're an aneroid or galaxy user.

Text message is part of the icloud/itunes backup, so long as you didn't synced them to the cloud, you can restore from your backup.

1 reply
Question marked as Top-ranking reply

Sep 21, 2022 1:34 PM in response to Luna1317

Luna1317 wrote:

I was sending a message to client, and all of sudden the previous messages disappeared. They contacted me with a new number, but all the messages from the old number were gone. I never deleted them; I have messages from 2010 I haven't deleted, because I need them for work. So I don't know how the messages from this one person disappeared. This has never happened to me before, and i need help.
I don't know if this matters, but they're an aneroid or galaxy user.

Text message is part of the icloud/itunes backup, so long as you didn't synced them to the cloud, you can restore from your backup.

How did my messages disappear?

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