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When I provide the current cellphone number, I get this message from Apple:
We’re unable to contact your carrier to verify your account, but we can still proceed with your order. However, this iPhone will not be connected to a carrier plan. You can reach out to the carrier of your choice to finish activation later.
The carrier in question is Verizon.
I was able to purchase a phone last month without issue.
Jezebel666 wrote:
I was able to purchase a phone last month without issue.
Perhaps this is the issue with your latest purchase.
Verizon would likely not believe, after using your current phone number to purchase a phone last month, that after one month you wish to replace the phone on that very same phone number.
Jezebel666 wrote:
I was able to purchase a phone last month without issue.
OK, I’ll take one more guess about your particular scenario.
Last month (August), the current iPhone at the time was the iPhone 13 generation which came with SIM cards and had an eSIM capability. This month (September), the current iPhone is the iPhone 14 generation, which does not have a SIM capability in the U.S. (only eSIM). The iPhone 14 generation offers less carrier pre-activation setup than previous generations. Perhaps that’s what you’re seeing.
I’m sorry, I wasn’t clear.
Last month’s purchase was under my phone number.
This current purchase is for my husband, under his phone number.
Thank you; that makes sense.
Have you contacted Verizon to make sure there isn’t an issue or block on that line? Or making sure it isn’t a system issue they are having?
Trouble completing iPhone SE purchase
