my tap and hold feature is not working on lock screen

i cant change my wallpaper on lock screen by tap and hold on the screen


iPhone 12, iOS 16

Posted on Oct 9, 2022 6:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2022 12:55 PM

Hello hrishant,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with getting the option to change your wallpaper on the Lock Screen. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If that doesn't resolve the issue, does your iPhone need updating to iOS 16.0.3? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support


Then update your iOS as outlined here: Update your iPhone or iPad - Apple Support


We hope this helps.


Cheers!


1 reply
Question marked as Top-ranking reply

Oct 10, 2022 12:55 PM in response to hrishant

Hello hrishant,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with getting the option to change your wallpaper on the Lock Screen. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If that doesn't resolve the issue, does your iPhone need updating to iOS 16.0.3? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support


Then update your iOS as outlined here: Update your iPhone or iPad - Apple Support


We hope this helps.


Cheers!


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my tap and hold feature is not working on lock screen

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