You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlock my iPhone 11

I’m trying to unlock my phone for my grandkids

iPhone 11, iOS 15

Posted on Oct 11, 2022 6:48 AM

Question marked as Top-ranking reply

Posted on Oct 11, 2022 7:08 AM

1.

(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) 

How to remove your iPhone, iPad, or iPod touch passcode without a computer

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


2.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Then you have to remove the iPhone from your account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then your grandkid can sign in with their own Apple ID.


2 replies
Question marked as Top-ranking reply

Oct 11, 2022 7:08 AM in response to Community User

1.

(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) 

How to remove your iPhone, iPad, or iPod touch passcode without a computer

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support


2.

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Then you have to remove the iPhone from your account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 

Then your grandkid can sign in with their own Apple ID.


Oct 11, 2022 7:11 AM in response to Community User

If it is your phone then you should know the password for the Apple ID that it is activation locked to.

Settings, General, Transfer or reset iPhone, Erase all content and settings will wipe the phone ready for them to set up using their Apple ID.

Apply the password, then the phone is unlocked from activation lock.

If it is also locked to a cellular provider than only that provider can unlock it. Contact them or use the same carrier network.

If they try to set it up and create a new Apple ID at the same time, they may get a message when setting up that it has created too many Apple IDs. If so then they will have to create the new Apple ID in https://appleid.apple.com and use that


Unlock my iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.