You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t download and update any software it’s taking me to billing information

I can’t download and update any software it’s taking me to billing information


[Image Edited by Moderator to Remove Personal Information]


Posted on Oct 17, 2022 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2022 12:06 PM

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


2 replies
Question marked as Top-ranking reply

Oct 17, 2022 12:06 PM in response to oluwadamilare113

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


I can’t download and update any software it’s taking me to billing information

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.