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I accidentally renewed my subscription to the apps and made a purchase, I didn't want that, I sent a request for a refund, I received a message that the money was refunded but the money was not received
[Image Edited by Moderator to Remove Personal Information]
iPhone 11, 16
See this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
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When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
Additional:
You need to have a good Service & Wi-Fi.
Charge the battery > 70%.
See this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
⤵️
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
Additional:
You need to have a good Service & Wi-Fi.
Charge the battery > 70%.
Depending on your payment method, it may take up to 30 days, until your money will appear on your banking statement:
...
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
...
copied from: Check the status of a refund for apps or content that you bought from Apple - Apple Support
I haven't received my iTunes Store refund
