You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Hi. I have an iPhone 8 with iOS 12.4.1. When I try update via the phone's settings, I get the following message:
Let's go to iTunes then. I use a Windows computer with iTunes installed from de Microsoft Store, updated to the latest version (12.12.3.5). When I try to update from iTunes, when i hit the "Update" button, it does nothing.
Please, does anyone know what can I do to update my iPhone?
Thanks.
iPhone 8
You're reporting a build that is 7 months out of date. Here are the current non-MS-store downloads.
tt2
You're reporting a build that is 7 months out of date. Here are the current non-MS-store downloads.
tt2
please can this itunes work on my windows 7?
No. You will need to upgrade to Windows 10. See https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/.
tt2
Mouthy of me to say I was using the last version of iTunes 🫣. Didn't know MS store didn't update iTunes... "frequently"... I guess?
Much thanks tt2, you've saved me some hours of trouble. 🤠
You're welcome. 🙂
tt2
Can't update iPhone 8 from iOS 12 (iTunes update button does nothing)
