ipad is not turning on
ipad is not turning on..black screen. Tried to press home button and top button and it is still not working
iPad (6th gen) WiFi
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ipad is not turning on..black screen. Tried to press home button and top button and it is still not working
iPad (6th gen) WiFi
Expanding upon Demo’s sage advice…
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Expanding upon Demo’s sage advice…
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
I suggest trying the forced restart again. Make sure that you see the apple logo before you let go of the buttons. If that still doesn’t work, try the other steps in the related article in the upper left corner of this web page.
If your iPhone won't turn on or is frozen - Apple Support
Try other known good, compatible power/charging cables and/or other known good 18 or 20W power/charging adapter blocks to test for current cable and/or power/charging block failures.
Power/charge cables and/or power/charge adapter blocks can AND DO fail at any time for any reason.
If no spare power/charging cables or power/charging adapter blocks or NO joy on getting this iPad charging, you can purchase new cables and power/charging blocks from your nearest, “local” Apple Store location or from Apple's own Website.
OR
Purchase new, third party Apple MFi ( Made for iOS devices ) certified power/charging cable and adapter block, from online retail, mobile device sellers, to test with, in order to determine that your existing power/charging cables and adapter block is bad/faulty.
OR, if no success with brand new power/charging cables and/or power/charging adapter blocks,
You may need to use the “Get Support” link, at the top far upper right hand corner of every Apple Support Community Webpage, and make an appointment for your nearest, local Apple Store and bring your iPad and charging cable and adapter block, to the appointment, for Apple employees to test/diagnose and options presented to you.
Best of Luck to You!
ipad is not turning on