You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Biancamary Author

Level 1

5 points

How can I get a refund?

Apple has taken money out of my account and I have not authorised it. Who do I contact for a refund?

iPhone 12, iOS 16

Posted on Nov 2, 2022 4:33 PM

Top-ranking reply

FoxFifth

Level 10

473,121 points

Posted on Nov 2, 2022 4:42 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

View in context

How can I get a refund?

Similar questions