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Disabled in ap store and iTunes

How do I fix being disabled in App Store ? Apple account was hacked and charged a .99 and several 99.99 charges to my account. I got a new card and can’t update apps or card

iPhone 8 Plus, iOS 11

Posted on Nov 8, 2022 8:22 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2022 8:36 AM

To update your card, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Apple account was hacked and charged a .99 and several 99.99 charges to my account.

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


Is the invoice from Apple?, try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

  










4 replies
Question marked as Top-ranking reply

Nov 8, 2022 8:36 AM in response to Nerak413

To update your card, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Apple account was hacked and charged a .99 and several 99.99 charges to my account.

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support


Is the invoice from Apple?, try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

  










Nov 8, 2022 9:14 AM in response to Nerak413

If you want to make purchases or update / download apps, including free apps, you need to ->  update your payment method or add a new one


To update your card, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

Disabled in ap store and iTunes

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