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I have been on 1 month trial on apple music and in the middle of the trial, I decided I am going to use it.
I have been added to a family plan, but my subscription still tells me that I am on an individual plan and I will be charged in the future. When I look at what subscription I use from the family plan, apple music is not shown.
Is this bug? Will I be charged? How can I change it? (I didn't find any way)
iPhone, Windows 6
Hey panass99,
While we don't have access to customer accounts in Apple Support Communities, we can share a few links with you that may be helpful.
To see if you are going to be charged for an Individual Music subscription, this link can help you with seeing your subscriptions.
This link will help you with how to use shared subscriptions in a Family Sharing group.
Share Apple and App Store subscriptions with family members on iPhone - Apple Support
If you need detailed assistance with your account, you will want to reach out to Apple Support here: Get Support.
Take care!
Hey panass99,
While we don't have access to customer accounts in Apple Support Communities, we can share a few links with you that may be helpful.
To see if you are going to be charged for an Individual Music subscription, this link can help you with seeing your subscriptions.
This link will help you with how to use shared subscriptions in a Family Sharing group.
Share Apple and App Store subscriptions with family members on iPhone - Apple Support
If you need detailed assistance with your account, you will want to reach out to Apple Support here: Get Support.
Take care!
Hey Dorain1,
I have also contacted apple support, which only told me the situation would not happen if I would not have an individual subscription before.
When you want to cancel the individual subscription, it will prompt you that all data are going to be removed, which is unwanted, but support assured me, that data is stored on iCloud and should be removed only from the device.
Today I cancelled the individual subscription and in the end, no data is lost from the device and the subscription automatically changed to a family I am part of.
Individual plan not replaced for family plan into which I was added
