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What happens when u hold the top and the home button nd then u see the charging wire going to the battery symbol a c the battery life is blinking

When i plug in my ipad it does not show anything then if u hold the top button then the home button at the same time the battery life shows up on the screen nd the juice inside is blinkin then it just goes black

iPhone 11, iOS 16

Posted on Nov 19, 2022 1:36 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2022 6:27 AM

Your battery is completely discharged - and is insufficient to successful restart your iPad. You’ll need connect your iPad to its Power Adapter and allow the iPad to charge undisturbed for at least an hour - or preferably overnight.


If the battery fails to recover and accept charge, the battery may have reached the end of its useable life - or may have developed a fault - either condition requiring replacement of the battery.


These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.


Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Nov 19, 2022 6:27 AM in response to Zbinxxx

Your battery is completely discharged - and is insufficient to successful restart your iPad. You’ll need connect your iPad to its Power Adapter and allow the iPad to charge undisturbed for at least an hour - or preferably overnight.


If the battery fails to recover and accept charge, the battery may have reached the end of its useable life - or may have developed a fault - either condition requiring replacement of the battery.


These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.


Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

What happens when u hold the top and the home button nd then u see the charging wire going to the battery symbol a c the battery life is blinking

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