You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wendylee123 Author

Level 1

4 points

iPhone 13 is unavailable

So my grandma just passed away and I got her iPhone 13 I think it is I don’t any of Apple ID stuff or screen code I woukd like to use it is there a way we can reset this phone

[Re-Titled by Moderator]

Posted on Nov 20, 2022 12:00 PM

Top-ranking reply

Katana-San

Level 9

71,563 points

Posted on Nov 20, 2022 12:09 PM

Hello ~ First, please accept my condolences on the loss of your grandmother. Take a look here for some helpful information by clicking on the following link…

How to request access to a deceased family member's Apple ...

Take care.

~Katana-San~

View in context

iPhone 13 is unavailable

Similar questions