FCP continues to freeze up after the Ventura.

Question

Level 1

4 points

FCP continues to freeze up after the Ventura.

FCP continues to freeze up when trying to play video right after the Ventura update. It will scrub the video but will not play and goes to the wheel of death. This was ONLY after the update.

MacBook Air

Posted on Nov 22, 2022 5:38 PM

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Answer 1

Top-ranking reply

Tom Wolsky

Level 10

152,777 points

Nov 23, 2022 7:55 AM in response to redrussell

You probably shouldn’t run webcams while you’re working in FCP.

The real problem is Chrome and the keystone daemons

  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)
  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)

They kill video applications by hogging the system videotoolbox. See https://chromeisbad.com for why this is, and how to remove them completely. After removing them you will need to delete and reinstall FCP.

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Answer 2

Tom Wolsky

Level 10

152,777 points

Nov 22, 2022 11:19 PM in response to redrussell

Updated from what?

Please post an EtreCheck report https://etrecheck.com giving the application Full Disk Access in Privacy System Preferences. Copy the report and use the Add Text button to paste the result into reply box.

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Answer 3

Tom Wolsky

Level 10

152,777 points

Nov 22, 2022 5:56 PM in response to redrussell

What update? From what to what? What version of FCP? Did you update the OS, or clean install the new operating system?

Please post an EtreCheck report https://etrecheck.com giving the application Full Disk Access in Privacy System Preferences. Copy the report and use the Add Text button to paste the result into reply box.

Reply