Cant update my macbook 2015 12 inch

Hey fam,

I want to upgrade my macos from yosemite to Big sur( latest version i can do) but it doesnt let me, when i sign in with icloud with correct password and email says “Your Apple ID or password is incorrect.”

Does anybody know how to correct and update my mac book ?

MacBook, OS X 10.10

Posted on Nov 24, 2022 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2022 4:34 PM

Also Yosemite does not support AppleID multifactor authentication. If your iPad or iPhone or AppleTV present a code for logging in your ID on the App Store, put it in immediately after the password when logging in the App Store.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cant update my macbook 2015 12 inch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.