Error Finding App Store Connect Credentials

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Level 1

16 points

Error Finding App Store Connect Credentials

Hi all! I got an unexpected error message when I am trying to distribute app to TestFlight.

The error:

Error Finding App Store Connect Credentials.

App Store Connect access for <account_name> is required. Ensure that your Apple ID account usernames and passwords are correct in the Accounts preference pane. Please try again, and if issue persists file a bug report at "https://feedbackassistant.apple.com."

What I have tried:

1. Updated MacOS and Xcode to the latest versions.

2. Created a new provisioning profile.

3. Signed out and signed in with my Apple ID.

Can anyone help me understand what is wrong and what is a possible solution? Thanks in advance.

The problem occurs on a client project and is very relevant.

Posted on Dec 8, 2022 4:55 AM

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Answer 1

Top-ranking reply

MrHoffman

Community+ 2025

Level 10

144,983 points

Dec 8, 2022 7:51 AM in response to bilyksaha01

First, check developer status: System Status - Apple Developer (and outages are listed today, too)

Then log into the developer portal, and see if there’s some new agreement awaiting your affirmation.

Then check with Apple Developer support: Support - Apple Developer

Based on the developer status, it’s quite possibly a problem at Apple’s end.

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Answer 2

bilyksaha01 Author

Level 1

16 points

Dec 8, 2022 9:21 AM in response to MrHoffman

Thank you for the helpful response. I checked developer status and there is Developer ID Notary Service - Outage.

I'm contacting Apple Support. And I hope the issue will be resolved as soon as possible.

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Error Finding App Store Connect Credentials

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